I love interviewing interesting people and writing case studies and articles about their work. I’m currently having a ball writing for Cradle Coast NRM in Tasmania, contributing articles about sustainable farming for their newsletter, Across the Paddocks.
Document wrangling for a Big Business
I’ve just finished a couple of weeks of, well, document wrangling is the only way to describe it. A large corporate client had several projects that were being held up because the supporting documentation wasn’t finished so they threw the
Training material for Finance One implementation
In 2010 the University of Tasmania employed me and Bruce Ransley of Impress: clear communication to determine their training requirements for implementation of their new financial software package, Finance One. We assessed the needs of each user group, helped the
Structuring, writing and editing report on ICT Strategic Guidelines
In 2009 and 2010 I helped prepare, write and edit strategic guidelines for DEEWR. These were intended to help Australian schools to incorporate ICT into teaching, learning and administration. The guidelines included case studies of good practice. This work was
Improving the way policy recommendations are written
DPAC employed me and Bruce Ransley (Impress: clear communication) in 2010 to develop a training course to teach their policy advisors how to use a new framework for writing/evaluating policy. This was a pilot project and the training was developed
Business procedures for superannuation company
For the past several years I have helped RBF Tasmania to scope out, prioritise and draft the documentation they need to maintain their information system’s security and integrity. This involved regular meetings with the clients, detailed record-keeping of progress, interviewing
Writing, data conversion, training for library project
The Tasmanian Public Library Services engaged me to help with their eHeritage internet project. I developed procedures to convert data submitted by various heritage groups. I also provided documentation, training and support to these groups to enable them to gather
Real estate fixery
Between 2004 and 2009 I worked with Bruce Ransley of Impress: clear communication to proofread advertisements for Robert Real Estate. We developed a system and style sheets to allow ads to be rapidly and accurately edited online before they were
Process flows for IT department
Along with Peter Croger (of Croger Associates) I helped to develop business process flowcharts for TAFE Tasmania’s IT Department. I helped them to identify their most important processes, documented some of them and created templates so they could finish documenting
Deep thinking and business process analysis
In 2003 Argyle Diamonds employed me to map all the business processes associated with their labour costing application (MIMS). They weren’t sure whether problems were associated with people, systems or processes. I worked this out, drew all inputs and outputs